Customer Service

Adult ToothbrushesJune 30, 2015

Pull the head straight out of the handle. Please, we beg you... do not twist the...

Returns Exchanges & ReplacementsJune 30, 2015

Issue I tried my new RADIUS toothbrush and I don't like it. Can I get...

Store LocatorJune 30, 2015

Issue Are there stores near me where I can purchase RADIUS? Answer You can use...

Orders & ShippingJune 30, 2015

Issue I already placed my order, but I want to change my shipping method. Can...

Store LocatorJune 30, 2015

Issue I really wish my local store carried RADIUS. Is there anything I can do...

Store LocatorJune 30, 2015

Issue Are you sold in all stores? Answer We are typically found in most natural...

Orders & ShippingJune 30, 2015

Issue I just placed my order and realized my shipping address is incorrect. What do...

Orders & ShippingJune 30, 2015

Issue I just placed an order. When can I expect my shipment? Answer We normally...

Store LocatorJune 30, 2015

Issue I can't find my favorite RADIUS product at the store. Answer You can order...

Returns Exchanges & ReplacementsJune 30, 2015

Issue I was brushing my teeth and the head broke of in the handle. Answer...

Orders & ShippingMay 28, 2015

Issue I accidentally ordered the wrong item and it was shipped to me. Can I...

Orders & ShippingMay 28, 2015

Issue I placed an order but never received it. Answer We usually ship orders...

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