Customer Service

What can I do if my Replacement Head breaks off in my Source handle?

Jun 30, 2015

Issue

I was brushing my teeth and the head broke of in the handle.

Answer

RADIUS stands behind all of our products and will gladly replace your brush. Please email or [ customer service ticket ]. Please be sure to include your name, address, phone number, and what bristle and handle type you prefer. We will also send you a postage paid envelope to return the brush to RADIUS for testing.

Email: contact@madebyradius.com.

Customer Service Ticket:

 

Thanks!

The RADIUS Customer Service Team