Customer Service

I don't like my new toothbrush. Can I get a refund?

Jun 30, 2015


I tried my new RADIUS toothbrush and I don't like it. Can I get a refund?


Yes, RADIUS stands behind all of our products. We have a 30 days guarantee. You can return your brush for a full refund or exchange if you are not satisfied.

We do recommend trying your new RADIUS toothbrush for at least a week before deciding that you don't like it. Since the brushes are larger than ordinary toothbrushes it might take you a while to adjust but most people who try them for a week become fans for life.


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The RADIUS Customer Service Team