Customer Service

FlossJune 30, 2015

Our nylon comes from a petroleum derivative. Trust us, we would LOVE to have a...

FlossJune 30, 2015

Our Floss Sachet packs do contain less floss than our spools but as with most...

FlossJune 30, 2015

Nope, the floss is the same whether you're using a Sachet or spool. It just...

FlossJune 30, 2015

Nope. Use it forever. It doesn't expire. Get your floss today. Email: contact@madebyradius.com. Customer Service Ticket:...

FlossJune 30, 2015

It's not the actual cranberry juice, but rather the cranberry essence from cranberries. The essence...

FlossJune 30, 2015

Our Vegan Mint and Vegan Cranberry Flosses are both a sponge floss. Our Natural Biodegradable...

EnvironmentalJune 30, 2015

All of our products are Leaping Bunny and Cruelty Free certified except for our Natural...

Orders & ShippingJune 30, 2015

Issue I want to order a 6 pack but I also want to choose my...

EnvironmentalJune 30, 2015

Cellulose is a wood-based bio-plastic made from sustainable trees (meaning there was no clear cutting and...

EnvironmentalJune 30, 2015

This can be a tricky one and is often misunderstood. A bio-plastic uses biological materials...

ManufacturingJune 30, 2015

If it wasn't safe we wouldn't use it. We use all FDA approved dyes for both...

ManufacturingJune 30, 2015

We fully support people who want to design and innovate - after all, that's what...

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