Customer Service

Orders & ShippingOctober 06, 2015

Want to cancel your subscription items? Well, we hate to see you go but if...

Orders & ShippingOctober 06, 2015

Unfortunately, we do not guarantee that you will receive 6 unique colors when you order...

Orders & ShippingSeptember 02, 2015

In 2016 we debuted our sparkly new website but, unfortunately, for security reasons, we were...

Orders & ShippingAugust 25, 2015

While our Customer Service Department is happy to help you with any questions or concerns,...

Adult ToothbrushesAugust 04, 2015

You can, but you don't have to. There are two small drain holes directly behind...

EnvironmentalJune 30, 2015

No, we never have and never will. That's a promise. Email: contact@madebyradius.com. Customer Service Ticket: Open a...

FlossJune 30, 2015

Since vegan means using or containing no animal products and silk comes from a silk...

Adult ToothbrushesJune 30, 2015

Easy peasy. Hold your toothbrush with the brush head facing you. If the head angles...

Orders & ShippingJune 30, 2015

We do not charge you any additional fees other than the price of your order...

Orders & ShippingJune 30, 2015

If shipped an order outside of the US, you may receive an additional invoice from...

AccessoriesJune 30, 2015

Unfortunately, we can't make our Travel Cases to fit every single brand since all of...

Adult ToothbrushesJune 30, 2015

We're sorry to say that toothbrush heads, regardless of the brand, cannot be recycled due...

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