Customer Service

Are there additional fees for shipping internationally?

Jun 30, 2015

We do not charge you any additional fees other than the price of your order and shipping, however you may receive an additional charge from the carrier. Duties and taxes are sometimes charged for importing a product into the country.

  1.  Duties/customs/taxes vary with each country. It's the government of the receiving country that regulates the cost.
  2. This cost is not included in the shipping cost for RADIUS. If you are going to be charged to import into the country, you will most likely receive an invoice from the freight carrier after you receive the package.
  3. RADIUS is not responsible for this cost since this is not a RADIUS charge.  

You can check our Store Locator to find international stores near you that sell RADIUS.

Email: contact@madebyradius.com.

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Thanks!

The RADIUS Customer Service Team