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Orders & Shipping
Orders & Shipping
June 01, 2017
Did you increase your prices?
As of June 1, 2017 our prices were increased to match our retail prices...
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Orders & Shipping
June 01, 2017
Do you ship to APO/FPO addresses?
Absolutely! And bonus, our free shipping over $15 policy applies to US military addresses as...
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Orders & Shipping
June 01, 2017
Do you offer free shipping?
We do! Yay! We offer free standard shipping to US delivery addresses - no minimum required! ...
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Orders & Shipping
March 31, 2017
What's the "I'm Feeling Lucky" option?
The "I'm Feeling Lucky" option that you see when ordering one of our toothbrushes is just...
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Orders & Shipping
January 29, 2016
Can I use a coupon code or discount on a Subscribe & Save product?
Subscribe & Save (AKA subscription) purchases are automatically 10% off and cannot be combined with...
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Orders & Shipping
October 06, 2015
How do I cancel a Subscribe & Save product?
Want to cancel your subscription items? Well, we hate to see you go but if...
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Orders & Shipping
October 06, 2015
Why did I get a duplicate color in my 6 pack of toothbrushes?
Unfortunately, we do not guarantee that you will receive 6 unique colors when you order...
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Orders & Shipping
September 02, 2015
Will my existing account password be carried over to your new website?
In 2016 we debuted our sparkly new website but, unfortunately, for security reasons, we were...
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Orders & Shipping
August 25, 2015
Can I place my order over the phone?
While our Customer Service Department is happy to help you with any questions or concerns,...
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Orders & Shipping
June 30, 2015
Are there additional fees for shipping internationally?
We do not charge you any additional fees other than the price of your order...
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Orders & Shipping
June 30, 2015
Why did I receive an invoice from FedEx?
If shipped an order outside of the US, you may receive an additional invoice from...
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Orders & Shipping
June 30, 2015
How are your shipping rates calculated?
We offer free standard shipping to US delivery addresses for orders over $15. For orders...
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