Customer Service

How are your shipping rates calculated?

Jun 30, 2015

We offer free standard shipping to US delivery addresses for orders over $15. For orders that do not qualify for free shipping our shipping charges are are dependent on how much you buy and where it's being shipped. We use weight and cost calculations directly from the United States Postal Service and FedEx. Please know that any shipment over 1lb must ship Priority Mail (as designated from the USPS) and will cost more than items under 1lb. We ship directly from our HQ in Pennsylvania.

You can check our Store Locator to find stores near you that sell RADIUS.

You can read our entire Shipping Policy here.

Email: contact@madebyradius.com.

Customer Service Ticket:

 

Thanks!

The RADIUS Customer Service Team