Customer Service

What's the "I'm Feeling Lucky" option?

Mar 31, 2017

The "I'm Feeling Lucky" option that you see when ordering one of our toothbrushes is just our way of saying "you'll get a random color if you choose this option." If you're not too concerned with the color of your toothbrush and you want to be surprised, this is the option for you. 

A few things to keep in mind:

1) You will not receive a multi-colored toothbrush.

Just because the I'm Feeling Lucky button is multi-colored does not mean your toothbrush will be.

2) You're not guaranteed to get a specific color.

It's a random pick based on what colors we have available at the time of picking. 

3) You will not know what color you're getting before it arrives.

Sorry, but you'll have to wait for the surprise. 

 

So the real questions is...are you feeling lucky? Well, are you? 

 

Email: contact@madebyradius.com.

Customer Service Ticket:

 

Thanks!

The RADIUS Customer Service Team