The bristles of my toothbrush are falling out. What should I do?

Issue

I've only used my toothbrush once and the bristles started falling out. This has never happened before, what should I do?

Answer

RADIUS stands behind all of our products and will gladly replace your toothbrush. Please email us or open a ticket [ Open a customer service ticket link ]. We will also send you a postage paid envelope to return the toothbrush for testing.

Email: contact@madebyradius.com.

Thanks!

The RADIUS Customer Service Team