Help Center

FAQ

Adult Toothbrushes

Which toothbrushes offer replacement heads?

The Big Brush™/Flex™ Brush is too big for my mouth.

Do I have to let my TOUR™ Travel Toothbrush dry before closing it?

Can toothbrush heads be recycled?

How should I sanitize my toothbrush?

Is the Source™ Toothbrush available in right or left handed?

Is the Source™ Toothbrush head the same size as the Big Brush™/Flex™ Brush?

What's the difference between the Source™ and Big Brush™/Flex Brush?

Do you make a medium bristled brush?

How do I remove my Replacement Head from the handle?

How often should I replace my toothbrush?

Will the Flossing bristles actually clean my teeth?

Are you discontinuing the original Big Brush™ one piece design?

What is your Forever Brush™ Collection?

Children's Toothbrushes

Do you make a left handed Kidz™ Toothbrush?

When should I start brushing my baby's teeth?

Can adults use the kid’s toothpaste and vice versa?

The bristles of my brush are falling out.

Toothpaste

Are your toothpastes fluoride free?

Does your toothpaste foam?

Why isn't your toothpaste white?

Are your toothpastes vegan?

Do your toothpastes contain xylitol?

What are the USDA standards for organic products?

Are your toothpastes GMO free?

I’m allergic to peanuts/tree nuts. Is your toothpaste safe for me to use?

Are your toothpastes good for sensitive gums?

Can adults use the kid’s toothpaste and vice versa?

Can the toothpaste be swallowed?

The consistency isn't like other toothpastes. Is this normal?

Where are your ingredients sourced from?

I have allergies, what are your ingredients derived from?

Is it true that glycerin prevents remineralization of your teeth?

Is your organic glycerin palm oil free?

What are your toothpaste ingredients?

Are any of your toothpaste ingredients derived from corn?

Floss

How do use new 100% plastic free floss container?

Did you stop selling the cranberry floss?

Which of your flosses are vegan?

How do you harvest the silk for your Natural Silk Floss?

Do your flosses contain PFAS?

What is sponge floss?

I have tight teeth, which floss should I use?

Which of your flosses are biodegradable and compostable?

Do you make a biodegradable and vegan floss option?

What are you floss ingredients?

Travel Cases

Which toothbrush case will fit my toothbrush?

What are the dimensions of the travel cases?

Are you travel cases biodegradable and recyclable?

The DOC Toothbrush/Razor Suction Holder

How do I get the DOC to stick?

Can I put the DOC in the dishwasher?

What products can I use with the DOC?

Pet

Are there different Organic Canine Dental Kits for specific ages?

What are the ingredients in the Organic Canine Gel Toothpaste?

Can I use the Organic Canine Dental Gel on cats?

Other Questions

Are all of your products biodegradable?

What are RADIUS Rewards?

Can you send me samples and coupons?

Tracking shows my package was delivered but I did not receive it.

Do you offer a "send back" recycling program?

Do you test on animals?

Do you ship internationally?

Do you have free shipping?

Why is my order taking a long time to arrive?

I am a retailer interested in carrying your products.

I have an idea for a new product.

Do you sell in the UK?

What are your office hours?

Do you offer refunds?

How soon will my order ship?